Brooks-Range is a small company of mountaineers providing a selection of innovative, top-quality equipment for alpinists, backcountry travelers, and professional mountain and ski guides. Our equipment is designed to maximize your enjoyment and safety in the mountains.

To insure the quality of our outdoor gear— purpose-designed and built for backcountry adventure — they are tested by some of the world's top mountaineering and backcountry professionals. These experts form the core of the Brooks-Range Advisory Board (below).

Brooks-Range Mountaineering Equipment is dedicated to bringing you the best quality merchandise and service possible. If you have any questions regarding any product or service you've received, or are considering purchasing, please contact us. We'd appreciate hearing from you

Toll- Free 1-888-960-5838
Phone: 1-510-297-0100
Retail sales / support:

For customer support:
For technical issues:

Media Contact
Sarah Steinwand
Verde Brand Communications
Phone: 970-259-3555 Ext. 139


You don't even have to call us if you have a problem with the merchandise you've received. If you are not completely satisfied with any item purchased from us, simply return said item in original condition for a replacement, exchange, or full refund.

To return products:
1) Contact us to secure a Return Merchandise Authorization (RMA) Number and
2) Fill out a Return and Exchange Form, then
3) Send the completed form with the product in the original packaging, then place this package in a second box to protect against damage.

Make sure to include your name, address, email and daytime phone so that your return can be processed and credited you. Please insure your package in case it is lost or damaged. You may also wish to send it via a delivery service that can track its return. To assure speedy handling, please ship it directly to:

Brooks-Range Mountaineering Equipment Co.
2450 Washington Ave #170
San Leandro, CA 94577 USA
Phone: +1 510.297.0100

Shipping charges are non-refundable and the item you return should be in the condition you received it — unused with all boxes, instruction cards and documentation intact. If you have questions about our No Hassle Guarantee please feel free to email us at: